Help Frequently Asked Questions
All About Us
What is the history of EvoEssay.com?
We started as a small business helping our friends and family members with their essays and research papers. Over the years we have grown into full service, internet based paper writing service.
How long have you been in business?
We have been in business for a couple of years so far, however this was enough to show the quality of our work.
What types of services do you offer?
For the most part, we concentrate on helping students gain success. Our academic writing services includes:
- Essays, Term Papers, and Research Papers
- Proofreading and Editing
- Lab Reports
- Bibliographies, Works Cited Pages, and Annotated Bibliographies
- College Admissions Essays
- Personal Statements
- Admissions Services Including the Common Application
We are also proud to have expanded our services in the last few years. If you are a job seeker or business owner you may be interested in these services:
- Resumes, Cover Letters, and Curriculum Vitae
- Business Plans
- Product Research
- Product Descriptions
- Web Content
- Newsletters and Mass Emails
- Content Focused Marketing.
Conducting Business with EvoEssay.com
How do I place an order?
We encourage all customers to utilize our professionally designed website to complete and submit your order(s). This is the fastest way in which we can receive your order and begin working on it. However, if you prefer, our customer service representatives are happy to input your order on your behalf.
The order form asks for a lot of information, how much of it do I really need to provide?
The more information you provide to us, the better able we are to complete your order. We need your contact information for communication and billing purposes. In addition to this, we also need your detailed instructions on your paper. These instructions help us to provide the paper that your instructor is expecting.
What if I need to change my instructions or ask the writer a question?
In most cases, all you need to do is submit these modifications through our customer portal. However, there may be a few occasions in which we may need to charge extra for the changes you make to your original order. We will never charge your account without first informing you of the charge, and of the purpose of the charge.
What if I need to cancel my order?
We will do whatever we can to make canceling your order as easy a process as possible. Before you cancel an order, please give us the opportunity to rectify any issues or to help you work through any issues relating to placing an order with us. The timeliness of your cancellation impacts whether or not we will be able to provide you with a refund or a discount.
What if I want you guys to make changes to my paper?
We are happy to make any changes that are needed to ensure that your paper is the best that it can be. If your request for changes or revisions is due to our failure to follow instructions, you will not be charged. However, in other cases, there may be a charge.
How do I make a payment?
Don't worry! Making a payment to us is just as easy as buying something from your favorite online retailer. If you have a debit or credit card, we are happy to help you make a payment to us. We also accept Paypal payments and wire transfers.
How do I get my paper once it has been completed?
You can either download the paper from our website, or you can ask us to email the document to you.
Privacy and Security Concerns
What steps do you take to keep my personal information safe and secure?
As you do business with us, you provide us with two types of information. The first is your personal information. This includes your name, email address, phone number, and other related information. We protect this information by storing it on servers that are protected by firewalls and routinely monitored. We also protect this information by making a commitment to you that we will never provide your personal information to another company for the purposes of sales, marketing, or research. We also require you to submit financial information to us. We actually use a third party to process our financial transactions, which means that we never actually see your information. Rest assured that our third party is a certified provider of payment processing services that uses SSL technology.
Am I supposed to tell my instructors that I am using EvoEssay.com?
You have no obligation to disclose this information to anybody. We will not disclose it as well.
If I elect to use your admissions and scholarship essay writing services, can I rely on your discretion?
Certainly. We can help you gain entrance into the college of your dreams without informing admissions counselors or anybody else about the help we are providing you.
If I use your copywriting services, will you guarantee that you won't sell that same work to one of my competitors?
Yes, we absolutely make that guarantee. Once any document is turned over to you, we delete from our system.
Plagiarism and Originality
A lot of my friends tell me that most online writing services just re-sell the same papers over and over again?
Unfortunately, many writing services do re-sell papers. We do not. Every paper is completely original.
Is purchasing papers from EvoEssay.com the same as plagiarism?
It is not. You only commit plagiarism if you submit work that is not your own without permission. You are the owner of any work that you download from us, and are free to use it as your own.
What happens if one of my professors accuses me of plagiarism?
Because we use software, similar to TurnItIn, this has never happened to us. However, if you submit proof of such accusation, we will investigate the matter quickly, and thoroughly. If we do find any evidence of plagiarism, we will offer you a full and immediate refund. We will also examine what caused plagiarized content. We are also happy to provide a copy of our turnitin.com report any time that you request it.
Our Writers, QA Team, and Customer Service Representatives
What are your writers' qualifications?
Every writer on staff is college educated. We perform a thorough background check to verify this along with previous employment. In addition to this, they go through our own intense training program. This program includes submitting their own previously published written works, completing a research paper for us, passing a stringent test on grammar, mechanics, and fluency.
Can your writers speak and write English properly?
Yes, all writers can communicate in English fluently. They are all graduates of English-speaking institutions.
What if I want to contact the writer on my project?
You are encouraged to maintain regular contact with your writer through our website.
What does your QA team do?
Our quality assurance team reviews all documents before they are released for your approval. They make sure that all content is completely original and that there are no mistakes.
What do your customer service representatives do?
Our customer service representatives are here to help you with any problems or questions that you might have. Among other things, they can answer billing questions, and they can help you navigate our website.
Services for Businesses
Can you publish to my company's WordPress page on a regular basis?
Yes, we have that capability. We can both, write website content and upload it right into your blog, upon request and for some additional fee.
Are you able to customize the same content for directed marketing purposes?
Yes, this is actually a very common request that we are happy to accommodate.
Do you have writers who are familiar with SEO?
Yes, we have SEO experts on staff who will help you expand your internet presence.
Services for Students
Are your writers able to use all of the standard citation formats?
Yes. Our writers are familiar with MLA, APA, Chicago, and all other commonly used citation formats.
If I need to have a research paper written for me, does the price include the title page and the works cited page?
Both of those components are included in our standard pricing, and we do not charge for those pages.
What if I need a paper finished in just a day?
Our talented writers are almost always able to complete papers under the most pressing of deadlines.
Services for Job Seekers
Will you help me customize my resume for different job opportunities?
We are happy to do this. In fact, this is something that we recommend for all job seekers.
What do you do to help job seekers with their resumes?
We help job seekers by taking their job history and career goals and creating a streamlined and attractive resume for them using creative and unique design formats.